Privacy Policy – Harry Repairs (Houston, TX)
Harry Repairs (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://harryrepairs.com, contact us, or use our computer, printer, phone, tablet, copier and electronic repair services in Houston, TX.
By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Provided voluntarily when you contact us or book a service:
- Name
- Phone number
- Email address
- Service details
- Messages submitted through forms or chat
1.2 Device Information
When diagnosing or repairing your device, we may access:
- Device model and specifications
- Operating system details
- Error logs or system reports
We do not access personal files unless required for data recovery or troubleshooting, and only with your permission.
1.3 Automatically Collected Information
Our website may collect:
- IP address
- Browser type
- Pages visited
- Time spent on the site
- Cookies and analytics data
This helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Respond to inquiries
- Schedule appointments
- Provide repair services
- Send service updates
- Improve our website and customer experience
- Maintain internal records
We do not sell, rent, or trade your information to third parties.
3. Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.
4. Data Access During Repairs
During diagnostics or repair, technicians may temporarily access:
- System settings
- Hardware information
- Software configurations
We do not browse personal files unless necessary for the service (e.g., data recovery) and only with your consent.
5. Cookies & Tracking Technologies
HarryRepairs.com may use:
- Cookies
- Analytics tools (e.g., Google Analytics)
- Basic tracking to understand website performance
You can disable cookies in your browser settings at any time.
6. Third‑Party Services
We may use trusted third‑party tools for:
- Payment processing
- Appointment scheduling
- Website analytics
These providers have their own privacy policies and are responsible for protecting your data.
7. Data Retention
We retain customer information only as long as necessary to:
- Provide services
- Maintain records
- Comply with legal obligations
Diagnostic data or system logs may be deleted after service completion.
8. Your Rights
You may request:
- A copy of the information we have about you
- Corrections to inaccurate information
- Deletion of your personal data (unless required for legal or business reasons)
To make a request, contact us using the information below.
9. Children’s Privacy
Our services are not directed toward children under 13.
We do not knowingly collect information from children.
10. Changes to This Privacy Policy
We may update this policy from time to time.
Any changes will be posted on this page with an updated revision date.
11. Contact Information
If you have questions about this Privacy Policy or how your information is handled, contact us: