Legal Policy – Harry Repairs (Houston, TX)
Welcome to Harry Repairs. By using our website, booking a service, or requesting support, you agree to the policies outlined below. These terms are designed to protect both you and our business, ensure transparency, and set clear expectations for all services provided.
1. General Information
Harry Repairs provides computer repair, laptop repair, data recovery, virus removal, printer, copier, tablet, electronic repair and related technical services to customers in Houston, TX and surrounding areas.
Our website address is: https://harryrepairs.com
If you have questions about these policies, you may contact us at:
📞 (346) 367-5911
2. Terms of Service
2.1 Service Authorization
By requesting service from Harry Repairs, you authorize our technicians to diagnose, troubleshoot, repair, or modify your device. You confirm that you are the owner of the device or have permission from the owner.
2.2 Diagnostics
All diagnostics are performed to determine the cause of the issue. Some diagnostics may require temporary removal of components, testing with external tools, or software analysis.
2.3 Data Responsibility
While we take every precaution to protect your data, Harry Repairs is not responsible for data loss, corruption, or damage that may occur during diagnostics or repair.
We strongly recommend backing up your data before service.
2.4 Turnaround Time
Repair times vary depending on parts availability, issue complexity, and workload. Any estimated completion time is an estimate, not a guarantee.
2.5 Payment
Payment is due upon completion of service unless otherwise agreed in writing. For on‑site services, payment is due at the time of the visit.
3. Warranty & Guarantees
3.1 Repair Warranty
Repairs performed by Harry Repairs may include a limited warranty on labor. Warranty does not cover:
- New or unrelated issues
- Physical damage after repair
- Liquid damage
- Software issues caused by user actions
- Viruses, malware, or third‑party interference
3.2 Parts Warranty
Parts provided by Harry Repairs may include a manufacturer or supplier warranty. Warranty terms vary depending on the part.
3.3 No Warranty on Data Recovery
Due to the unpredictable nature of damaged drives, data recovery services are not guaranteed. Fees apply for the attempt, not the outcome, unless otherwise stated.
4. Liability Limitations
Harry Repairs is not liable for:
- Loss of data, files, or software
- Damage caused by pre‑existing issues
- Device failure during diagnostics
- Third‑party software or hardware defects
- Loss of income, business interruption, or consequential damages
Our maximum liability is limited to the amount paid for the service.